No Products in the Cart
I sent out an email to email@example.com on the 23rd about the survey I took, yet got no confirmation whether if it is being sent out and if I filled it out correctly.
I am having trouble figuring out the difference between brown and silver keys. Does one have a harder press force than the other? Do they sound different?
I see no survey unformation. Only comments. What is going on? Might explain why I missed out of 1st and 2nd rounds.
i filled the Epomaker GK96S Survey multiple times and i found that the No of my pledge is Yellow.
i sent email to you regrading this with my address in it because i can’t find the Epomaker GK96S Survey link anymore.
I was asked to respont to epomaker but don’t know where/how to respond.
If there a questions about my choice(s) please make the necessary choices on my behalve 🤗
Have a Merry Christmas,
This is not for publishing.
Hello, Is there a way to confirm that we have successfully complied the survey for the 1st batch?
So funny to see some babies crying and complaining when their questions are actually answered almost everywhere. Please, you just need to read.
Looks like they’ve updated the form so you can use the Apple ID email in your Account Profile so it matches what they have on file, and then specify your personal email so they can email you information. cheers :-)
Super confusing everything!
I had no idea what I pledged more than a month ago, and in confirmation email it wasn’t specified what I chose at the time. So now I kind of guessing what I chose – I hope it matches.
Also what is pledge amount – which currency? It says total – total with shipping? Confusing.
We would like to address some questions in the comment. However, we strongly suggest everyone email us or find us on Discord if you have any questions.
- I can’t see the survey. What can I do?
Please kindly wait a little bit and scroll down. The survey may need some time to load, depending on your devices. Please try different browsers or different devices if there’s a need.
- What’s the process after the survey, when/how do I get charged?
We just post an update on Kickstarter and explaining the following steps. Kindly find more details here. Thank you very much for your patience.
- Where can I find what I choose in the survey, or what I pledge on KS?
For the survey submissions, you will receive a confirmation email including all data you submitted. Search “EPOMaker GK96S Survey” without " if you can’t find the email.
For KS order details, please log in to your KS account and check your Backed Projects page.
- Does Epomaker offer a cheaper price on the site for GK96S?
No, we don’t. The retail price of GK96S on the site is $10-$20 higher than the KS price, based on different options. The expense of express shipping is the same as KS. Plus, the GK96S is excluded from the free sitewide standard shipping service. Shipping priority goes to our KS backers first.
We hope that clarifies. Again, we appreciate your support, and hope you email us if you have specific questions. Your feedback and suggestions are valued and much respected. We are all ears.
1) It says “Thanks for filling out the survey.” always, thanking you in advance, I guess. Scroll down to see it.
Also, if you’re running a script blocker, you may have to enable scripts for the page.
2) I too am annoyed that if I order directly from the website, it’ll cost LESS than the Kickstarter price. Usually, Kickstarter campaigns give a discount over the retail price, rather than costing more. It makes me not want to order from Epomaker ever again, if that’s how they treat their Kickstarter supporters.
If you are taking preorders on your website with free shipping, will I be refunded shipping costs I paid on KS?
you can now order directly from epomaker and its free shipping. what a waste. How can I get my postage cost refunded?
cant see the survey
I tried different browsers
This is all I see
Thanks for filling out the survey.
Do i include the shipping fee for the amount pledge in the survey?
I only included the cost of the pledge not the shipping cost in my total amount pledged. Is this okay?
Go on their discord and ask Ruby. EPOmaker has been extremely helpful and you will actually get a response there. I think the comments here are less likely to get any response in comparison:
Process is very confusing. I don’t remember which one i chose when i backed the project. I took survey and chose what I would like but not sure if this is what i picked. Would i get charged automatically if i chose one of more value, or do you check with me first?
I thought you could get the all white caps in abs and pbt?
I click the link that says “to find the survey, click here” and it brings me to this page that says thanks for filling out the survey, even though I never saw a survey….??
PanosG, You can’t have your package declare at any value except the actual value, otherwise the company is committing fraud. Don’t be a baby and just pay the tariff.
I have asked both on kickstarter and email support about the declared value of my parcel, as stated by your FAQ. I havent recieved an answer yet. I want my package to have a lowered declared value, ideally as low as possible. If you dont answer by the 6th of december I will be forced to cancel my pledge.
Is there any chance to get a single colour keycap set (as an extra) for those who chose the mixed colour set? Thank you in advance!