Dear Valued Customer,
Thank you for reaching out, and we sincerely apologize for the delay in responding to your emails. We understand how frustrating this situation
must be, especially as your keyboard is still under warranty, and we deeply regret any inconvenience caused.
Upon reviewing your case, we confirm that your recent email was received and addressed yesterday. Our team has provided a solution in our
latest response. If you have not yet seen it, please check your inbox (including spam/junk folders). Should you require further assistance or
have additional questions, kindly reply directly to that email or contact us at support@epomaker.com for prioritized support.
We appreciate your patience and cooperation throughout this process, and we are committed to ensuring your issue is fully resolved.
Thank you for giving us the opportunity to make this right.
Best regards,
Epomaker Customer Service Team