Dear Valued Customer,
Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced with your keyboard. We understand how frustrating it can be when a product that you loved starts to malfunction, especially with the random typing issue you've described.
We take this matter very seriously and have already reported the problem to our technical team for further investigation. In the meantime, we encourage you to reach out to our Amazon support team for assistance. They can help you find a proper resolution, whether it’s troubleshooting further or exploring options for a replacement.
We appreciate your patience and understanding as we work to resolve this issue. If you have any other questions or need further assistance, please don’t hesitate to ask. Thank you for being a valued customer!
Kind Regards,
Epomaker Customer Service Team