Dear Valued Customer,
Thank you for your feedback, and we’re sorry to hear that you're experiencing issues with your display. We understand how frustrating it can be to have a product that does not work as expected.
It sounds like you have followed the correct steps for connecting the display, but we want to ensure that you have all the information you need. We apologize for the lack of instructions and appreciate your patience.
Please reach out to our support team at support@epomaker.com, where they can provide troubleshooting steps you might need to get the display functioning properly.
Your satisfaction is important to us, and we are here to assist you in resolving this issue. Thank you for bringing this to our attention, and we hope to help you get it sorted out soon!
Wish you a wonderful day!
Kind Regards,
Epomaker Customer Service Team