Dear Valued Customer,
Thank you for bringing to our attention the issue with your EPOMAKER MIX Pro Cable. We sincerely apologize for any inconvenience caused by the cable ceasing to function after only a few weeks of use.
To address this matter promptly, please reach out to our customer service team at support@epomaker.com with your order details. We are committed to resolving this issue to ensure your satisfaction.
We truly value your support and hope to have the opportunity to serve you better in the future.
Thank you for your understanding, and we appreciate your patience.
Warm Regards,
Epomaker Customer Service Team