Dear Valued Customer,
We sincerely apologize for the inconvenience caused by the cancellation of your order due to the unexpected stock issue. We understand how frustrating this experience must have been, and we deeply regret any frustration it has caused.
To make things right, we have processed a full refund for your order, which should reflect in your account within 3-5 business days. Additionally, as a gesture of goodwill, we have issued you a discount code for your next purchase with us.
We truly value your support and hope to have the opportunity to serve you better in the future. If you have any further questions or need assistance, please don’t hesitate to contact us at support@epomaker.com.
Thank you for your understanding, and we appreciate your patience.
Best regards,
Epomaker Customer Service Team