Thank you for leaving a review here.
We are so sorry that you found the keyboard not satisfying. When the keyboard is under bluetooth connection, you might need to avoid the keyboard to the following scenarios:
1) Connecting to USB 3.0 port (the 3.0 port might have interference)
2) Other bluetooth devices
3) Chargable/heatable deskmat
4) Devices that have installed other bluetooth drives (the drives need to be uninstalled)
If you have met any problems when using the keyboard, please feel free to contact us by emailing to email@example.com and attaching your order number and a video to show the issue. Our support will be happy to help you out.
Thank you for your understanding.