Return Policy

What’s your return policy?

For international shipping, we do charge 35% of the retail price as restocking fee if you want to return the product that you don’t like it or something that is related. Please note we only accept the return within 1 week after you have received your item.

Do I need to pay the shipping fee if I return one item?

You need to pay the shipping fee for return back to us and please also take care of the custom fee.

What if the product is defective?

If thing is unlucky, we will be responsible for this and we will send you one replacement or something related based on the case.

How long is your warranty?

We provide 1 year warranty for our products and if there’s any concerns, please feel free to contact us via support@orders.epomaker.com

Customer Support

If you have any other concerns, please feel free to let us know and we will try our best to help you.