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Featuring a double layer translucent design, EPOMAKER Pudding keycaps are really a must have to show off your keyboards’ lighting, especially if you got RGB backlight, the more light will shine through.
Instead of choosing normal ABS material, we got PBT which is more expensive but more rigid and brittle. The textured thick feeling is unique and it won’t fade away after using for a long time.
Like its name, Pudding Keycaps, this kind of keycaps has a 2 different layers of colors in order to show the backlight and look good standing alone. When the light is on, each sides of the keycaps will shine and it’s really fascinating to have it on your magic keyboard.
OEM profile keycaps are a sculpted keycap set which is mass produced and considered standard among commonly branded mechanical keyboards. EPOMAKER keycaps set can fit most keyboard. It has cylindrical tops that conform to your fingertips to increase comfort during typing or gaming.
We are generally able to ship to most countries via DHL Express, and many countries via Standard Shipping. You may clarify with our team to see whether Standard Shipping is available to your country.
Note: We can only do Standard Shipping for the UK, India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few..... Click here to read our Shipping Policy.
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free (please check your country for availability).
Express Shipping via DHL Express is 10-40USD depending on your country. If your order is over 500USD, DHL Express Shipping is free*.
For many European countries, we offer a tax-paid Express Shipping method via Yun Express. *The GK96S and SK96S are exceptions for free shipping.
Shipping fees exclude import taxes or processing fees that might be applicable for your country, unless you have selected the tax-paid option. Epomaker is not responsible for any form of such fees.
For in-stock products, your order will be shipped within 3 working days. Customized items will take a longer time (do check in with our staff for more information). On normal non-sale days, once your parcel has been shipped out:
*Note: Shipping period might be affected due to festive seasons or other unforeseen circumstances.
First, kindly contact your local courier using the local tracking number. If your parcel were to be in transit for at least 3 months, it may have been lost in transit. For orders below 50USD, you may either opt for a one-time reshipment of parcel OR a full refund. For orders above 50USD, we only process a 50% refund of your order. Should there be any concern about Standard Shipping, you are encouraged to opt for Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel is undelivered due to any of the following situation:
On the ground of disliking a product, you may return any non-customized and non-sales product that is sealed, within the 7 days upon receiving it. To be eligible for a return, your item must be unused and in the same condition that you received it. It also must be in the original packaging. Customized and sales products, accessories, or spare parts are excluded from the 7-day return policy. The shipping fee, handling fees, or any form of tax caused by return will NOT be refunded.
Additionally, a restocking fee (35% of the item’s retail value) will be charged under this circumstance... Click here to read our full return policy.
Epomaker offers a 1-year warranty for keyboards and DIY kits, and offers a 6-month warranty for keycap sets and cases (e.g the case-only product sold separately). Batteries will be covered by the 3-month warranty. Accessories such as keycap pullers, switch pullers, free spare keycaps, cables etc., are excluded from the warranty. To claim for a warranty or confirm whether your product is eligible for return/warranty, please kindly contact us via support@epomaker.com.
The warranty does not extend to any product whose serial number has been defaced or altered, just as the warranty will cease if you make modifications in the software not authorized by Epomaker. Click here to read our full Warranty Policy.
For items that are damaged, incorrect, or faulty upon delivery, you must contact support@epomaker.com within 7 days upon delivery. You need to provide any solid proof of the problem you come across. Epomaker will help you identify the problem, and may cover the shipping cost according to the agreed amount. Please kindly note that a shipping fee that is extremely higher than the 15% of product value is non-refundable. The shipping fee won’t be refunded if the product is not with any manufacturer defects.
We wrote a guide to help you in this case... View our Switch Selection Guide
For manuals and software, you may find it in the software downloads page
As the ANSI is one of the most popular layouts around the world, our keyboards are following this trend for now. For other layouts, we will try our best to make them available on our website in the future.
You may join our Discord to ask for assistance from other awesome members of the community like you!
